Guest Services

We are at your service at Station Square to make sure you have the best shopping, dining and entertainment experience.

Guest Services Center
Visit our Guest Services Center, located inside the Freight House Shops next to the Melting Pot, to speak directly to one of our friendly associates to guide you through your visit at Station Square. Guest Services Center Hours Monday through Saturday 10am to 9pm and Sundays from noon to 5pm. Contact Guest Services at: 412.261.2811, 1.800.859.8959, fax: 412.434.1495

Automated Teller Machines
Access cash easily at any of the ATMs throughout Station Square in these locations:

  • PMI ATMs: in the Freight House Shops Food Court and, in Bessemer Court, and inside the shops to the left of Houlihan's.
  • PNC ATMs: to the left of the Fountain and at the Parking Garage across from the Sheraton.
  • Citizen's Bank ATM: in Commerce Court near the restrooms.

Brochures
The Guest Services Center inside the Freight House Shops maintains a collection of over 100 brochures from area attractions, businesses and destinations. Stop by Guest Services and browse through this informative literature. If you are looking for more information about Station Square, you can click here to access our free Station Square Brochure ordering page. Groups seeking large quantities of brochures should contact individual attractions directly. Station Square does not maintain large amounts of any one brochure.

Gift Cards
Give the gift of shopping, dining and entertainment with a Station Square Gift Card. Gift Cards can be purchased at the Guest Services Center or on-line. Find out more about Station Square Gift Cards with these helpful links:

Lost & Found
Have you lost or found something? Our Guest Services Center maintains Station Square's Lost & Found service for the property.

Restrooms
You never have to walk far if you're looking for a restroom at Station Square. Restrooms are conveniently located in most major restaurants and bars. You can also find restrooms in the Freight House Shops behind the Game Room and in Commerce Court across from Hometowne Sports.

Strollers & Wheelchairs
Strollers and wheelchairs are available for complimentary loaning while visiting Station Square by visiting the Guest Services Center. A valid photo identification is required to borrow the strollers and wheelchairs. First come, first serve. While supplies last. Both strollers and wheelchairs must be returned at least 15 minutes prior to the closing of the Guest Services Center.